Tuesday, July 23, 2013

Unable to initialize support for Cisco Emergency Responder ..

Unable to initialize support for Cisco Emergency Responder ..

Solutions:

Upon startup of the newer Cisco IP Communicator clients (especially on Windows Vista/7), sometimes you’ll get an error: Unable to initialize support for Cisco Emergency Responder service

Workaround
To prevent this message on start-up, you’ll need to do this simple workaround.

1) On your Windows Vista/7 machine, click start and type ‘regedit’
2) When regedit.exe appears at the top of the list, right-click on it and run it as an Administrator
3) Then in the registry, go to:

       Windows 7 64-bit  >
            HKEY_Local_Machine\Software\Wow6432Node\Cisco Systems, Inc.\Communicator

       Windows 8 32-bit  >
            HKEY_Local_Machine\Software\Cisco Systems, Inc.\Communicator

4) Create a new DWORD key called ‘EnableCDP’ (no spaces) and give it the value of 0 (zero)

Close and re-open your IP Communicator software and the error will go away.

Monday, July 1, 2013

Lotus Sametime Bandwidth Calculation and Requirements

Lotus Sametime Bandwidth Calculation and Requirements

Audio Codecs
Most audio codecs operate with fixed bitrate as shown in table 1 below with the exception of Sametime iSAC, which operates at transmission rates from about 10 kbps to about 32 kbps (see http://tools.ietf.org/html/draft-legrand-rtp-isac-02 for more detail)

Table 1: Sametime audio codecs, bitrates and sampling rates

    Codec Name
Bitrate (kbps)
Sampling Rate (kHz)
    G.722.1
16/24/32
16
    G.729 (only used in SUT)
8
8
    G.711
64
8
    iLBC
13.33/15.2
8
    iSAC
10 to 32
16
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Sametime uses audio channels differently in point-to-point calls vs multi-point calls. In a point-to-point call, as illustrated in Figure 1, audio data is sent directly between the 2 endpoints in the call. There is 1 sending and 1 receiving audio channel, so the transmission rate is the bitrate of the audio codec.


alt text point-to-point call
Figure 1: Point-to-point call, audio data is exchanged directly between 2 endpoints

Typically a 20% packet overhead is added to the data rate to calculate the required network bandwidth.
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(1)    Bandwidth Ba = (codec bitrate * 20%) + codec bitrate
In a multi-point call, audio data is sent from the participating endpoints to the Media Manager, which relays the audio channels (each participant is a channel) back to the participants based on the administrative setting of the configuration property Number of switched audio streams (2-16) on SSC. The default value is 5; that means, the Media Manager sends a maximum of 5 audio channels to each participant, even if more than 5 participants shouting in the call. The Sametime client mixes the audio channels locally and plays out the audio.

The Media Manager trades off network bandwidth for CPU usage: It can handle more participants without processing audio on the server and let each client mix the audio channels locally to play back. This tradeoff is considered as practical norm: In usage, especially in large meetings, most participants would be on mute except the presenter. So there would be only 1 audio channel to process.

One issue that worth mentioning is that, even when the participant is not speaking, the microphone may be noisy or bad sound card that could send audio data to the Media Manager and would consume bandwidth. Therefore it is strongly recommended to use a good headset with noise canceling circuitry or be on mute when not speaking.

As depicted in Figure 2, U1, U2, and U4 are on mute, so their endpoints are not sending audio data to the Media Manager. U3 is speaking, so U3's audio data is sent to the Media Manager, who relays to all other participants.


alt test multipoint call

Figure 2: Multi-point call, Media Manager relays audio channels to participants


Therefore, the network bandwidth for an audio-only multi-point call in the worst case is
(2) MB= 5 * Ba * (Number of participants – 1), where Ba is defined in (1).

Note that (2) is using the worst case rather than the average to ensure abundant bandwidth for audio data sending from the server. If the administrator changes the maximum audio channels on SSC, the formula in (2) should be modified accordingly.
Video Codecs
Video codecs bandwidth is very different than audio codecs due to many factors influencing the encoding of the data. H.264 has many different profiles or capabilities; Sametime supports the Baseline Profile or Constrained Baseline Profile, which is typically used in video conferencing and mobile applications.

The video encoder operates within a range of minimum and maximum bitrate to encode the data based on the activity in front of the camera and the feedback from the far side. In Sametime, the maximum bitrate is set by the administrator as part of the user policy. Some group of users may have different video policy than others. The video policy includes the resolution, maximum framerate and maximum bitrate as shown in Figure 3.


alt test video policy


Figure 3: Video specification in user policy on SSC

The video policy dictates the constraints that a Sametime video endpoint must operate within. For example, the specification above indicates that the user, who is assigned this policy, can use video at CIF (352x288) resolution, maximum 15 frames per second, and at maximum 384kbps.

The administrator may also create a custom video policy rather than using 1 of the predefined ones. The custom policy may be necessary to support certain network conditions and inter-operate with external endpoint devices.

There are many predefined video policies available on SSC for selection; some typical ones are shown in Table 2.

Table 2: H.264 codec resolution definitions

Description
Size
(WxH)
Frame Rate
Bit Rate
Min/Start/Max
    QCIF 176x144@15fps 128kbps
176x144
15
32/64/128
    CIF 352x288@15fps 384kbps
352x288
15
128/256/384
    VGA 640x480@30fps 512kbps
640x480
30
192/384/512
    HD-720p 1280x720@30fps 768kbps
1280x720
30
256/512/768

Estimating the exact network bandwidth usage for video is not possible. The best approach would be to base on the maximum bitrate set on the policy. However, if there are different group policies for users within an organization, the calculation should consider the mean distribution of maximum bitrates over the user population.

The Media Manager treats video streams quite different from audio streams. For a point-to-point call, similar to audio, the video stream is sent directly between the 2 participating endpoints. However, in multi-point calls, Media Manager uses Voice Activated Switching method to disseminate the video streams. That means at any given point, only the video stream of the most active speaking user is sent to all participants. For efficiency, the Media Manager notifies the other client endpoints not to send their video streams to the server. When the user is on mute or the user selects Pause My Video from the UI, no video will be transmitted to the server.

Therefore, network bandwidth required for point-to-point video is
(3) Bv = (video policy max bitrate * 20%) + video policy max bitrate
and multipoint video is
(4) MBv = Bv * (Number of participants), where Bv is defined in (3)

Bandwidth Management
Due to the estimated concurrent call rate that might not stand up with reality or known limitation of bandwidth availability, audio and video data rate should be moderated to protect the network for other business critical applications and to provide enough bandwidth for acceptable voice and visual quality.

Sametime uses SIP to negotiate media session. Embedded in the SIP message is a SDP (Session Description Protocol RFC 4566) section containing the desired session bandwidth attribute, which the Bandwidth Manager uses to monitor transmission rates on the managed network.

As illustrated in Figure 3 below, Bandwidth Manager, when deployed, will be part of the signalling path, and it will perform CAC (Call Access Control) based on the available bandwidth.


alt text bandwidth signal


Figure 3: Bandwidth Management as part of SIP signalling

Depending on user policy, locations of the call, and available bandwidth, the Bandwidth Manager may let the call through, reject the call, or modify the media or the bandwidth attribute in the SDP. The action ensures that the total transmission rate for audio and video will not exceed the available bandwidth allocated for audio and video usage in the system configuration.

Calls are recorded with detail such as call locations and bandwidth required. Organizations may use this information to measure the usage of audio and video and their utilization of the network capacity for future planning. How much impact the deployment of audio and video exerts on the network can be calculated with the data captured by the Bandwidth Manager.

Database migration Details Steps For SCCM & Forefront Endpoint Protection 2010

Database migration Details Steps For SCCM & Forefront Endpoint Protection 2010

1.       Take snapshot of SCCM1 & FFEP2k10
3.       Install above in SCCM1 for (SSRS does not work after you upgrade SQL Server to SQL Server 2012 in System Center Configuration Manager 2007 R3) remedy kept in E drive of SCCM1
4.       Create SPN for New SQL 2012
a.       Setspn –A MSSQLSvc/<FQDN of SQL 2012 server>:1443 account name (account will be “Domin Admin with schema change permission” and “DBA proposed”)
6.       Install above in FFEP2k10 kept in Downloads folder of Admin
7.      
8.       Back up the site database on the current site database server and restore it on the new site database server computer using the SQL Server Management Studio.
9.       Ensure the primary site server computer account has administrative privileges over the new site database server computer.
10.   Close any open Configuration Manager console connections to the site server.
11.   On the primary site server computer, use the hierarchy maintenance tool (Preinst.exe) to stop all site services with the following command: Preinst /stopsite.
12.   On the primary site server computer, click Start, click All Programs, click Microsoft System Center, click Configuration Manager 2007, and click ConfigMgr Setup, or navigate to the .\bin\i386 directory of the Configuration Manager 2007 installation media and double-click Setup.exe.
13.   Click Next on the Configuration Manager Setup Wizard Welcome page.
14.   Click Perform site maintenance or reset this site on the Configuration Manager Setup Wizard Setup Options page.
15.   Select Modify SQL Server configuration on the Configuration Manager Setup Wizard Site Maintenance page.
16.   Enter the appropriate SQL Server name and instance (if applicable) for the new site database server as well as the site database name on the Configuration Manager Setup Wizard SQL Server Configuration page.
17.   Configuration Manager Setup performs the SQL Server configuration process.
18.   Restart the primary site server computer, and verify the site is functioning normally.

Move the FEP Databases and the CM Site Database

1.       Backing up the FEP data warehouse (FEPDW_<sitecode>)
2.       Backing up the Configuration Manager Site Database (SMS_<sitecode>)
3.       Uninstalling the FEP reporting component
4.       Restoring the site database and FEP data warehouse to their new locations
5.       Relocating the site database via Configuration Manager setup
6.       And then reinstalling the FEP Reporting component