Thursday, May 9, 2013

What is a SCCM

SCCM

What is Lotus Sametime

Lotus Sametime

Lotus Sametime 

 Nowadays, individuals and organizations produce and replicate content and information, increasing significantly the amount of information spreads over the World. The IBM Lotus Sametime helps companies to communication in a efficient way, reducing traveling costs, time response and deliver a better service to the clients. Sametime is much more than just chat and Web conferences. It is an open-standards-based platform for real-time collaboration. Businesses and IBM Business Partners use Sametime 8.5 APIs and toolkits to build innovative new real-time customized collaboration applications, and to improve any application, business process, or third-party application. IBM® Lotus® Sametime® provides instant, anytime access to people and information through integrated presence awareness, conversation and object-sharing capabilities. Sametime improves individual and team productivity by broadening communications choices beyond the phone, e-mail and in-person meetings; enabling faster more informed decision making by bringing people together spontaneously or in a structured fashion.
Sametime offers real-time communication and collaboration via:

  • Presence 
  • Instant Messaging 
  • Web Conferencing
 Sametime consists of client and server applications that enable a community of users to collaborate through instant messaging and online meetings over an intranet or the Internet. Millions of people worldwide use IBM Lotus Sametime facilities every day to gain instant access to people and information, bring together geographically dispersed teams, and improve individual and team productivity.

 What's New in Lotus Sametime 8.5 


  •  A new online meeting experience that is integrated into the IBM Lotus Sametime Connect client. Join a meeting with a single click. Easily invite others by dragging their names from the contact list. Accept meeting invitations with a single click. Upload meeting materials in a simple way using drag and drop.
  • New zero-download, browser-based chat and meeting clients who extend the desktop experience to wherever the user is working.
  •  A new Sametime Media Manager with SIP-based interfaces and APIs inter operates with third-party video and audio conferencing systems. It also offers new video (H.264) and audio (G.722.1) codecs that deliver a better user experience at a fraction of the  bandwidth and provides administrative controls over the video experience (size, bitrate, and so on).
  • New Web 2.0 APIs let developers embed Sametime capabilities into Web sites and applications so users do not have to switch context as often
  • A new, browser-based Apple iPhone chat client, support for the Blackberry Storm, and an improved mobile client for Microsoft® Windows® Mobile devices. The figure below shows what would be shown in a blackberry mobile phone running sametime client 8.5:
  • New social views that make it easier to find the people you collaborate with the most.
  • Integrated Installation Manager that simplifies install of Sametime and all required components such as a Domino, Websphere and DB2. Installations can be managed across
  • A new System Console that centralizes infrastructure configuration, deployment, management, and policy management for all Sametime services.
  • Lotus Office Integration - Improved usability of Meeting Integrator with Lotus Sametime Standard Meetings Connect client.
  • A new online meeting infrastructure no longer requires add-on servers for high availability and improves firewall friendliness through the use of HTTP/S to connect users.
  •  Add persistent cache for Lotus Notes embedded (performance).
  • Lotus Gateway - Context Logging (serviceability) Community server.
  • Community Server - Chat logging support for announcements.
  •  Meetings Client: Meeting join-time performance / Performance of web client appshare views.
  • Integration 
– Release number synchronization for Lotus Sametime Entry, Lotus Sametime Standard, and Lotus Sametime Unified Telephony – Lotus Sametime 8.5.1 upgrade pack for Lotus Notes 8.5.1 and Lotus Notes 8.5.2
  • New platforms:
– Lotus Domino 8.5.1 and 8.5.2 – Mac, Linux - Lotus Sametime 8.5.1 client support (Lotus Sametime Standard and Lotus Notes embedded clients) – Microsoft Windows 7, MacOS 10.6, RHEL 5.4, Ubuntu support, SLED 11 clients (Lotus Sametime Standard and Lotus Notes embedded clients)

 More Information:
 What is new in Lotus Sametime 8.5 software
 What is new in Lotus Sametime 8.5.1 



Benefits we can achieve with Lotus Sametime 8.5.x


Cost savings

Reduce telephony costs by eliminating long distance phone calls by using Sametime for voice & video chats

Reduce cell phone charges by using Sametime for voice

Reduce travel costs by using on premise web conferences

Reduce external web conferencing costs by using on premise web conferences

Reduce calling (and Voice Mail) costs with alternative communication modes (Instant Messaging)

Everyday Productivity Improvements

Better and faster collaboration on projects / work efforts

Improved collaboration in R&D, Sales, Support team

Accelerate business processes

Faster response in support centers and help desks

Improved collaboration in R&D and with business partners

Faster problem resolution in manufacturing

Integrate with other user applications to speed business cycles

Leverage communications investments

Telephony, Audio, Video and Mobile integration with leading vendors allowing the company uses the existing technologies.



IBM Lotus Sametime products Family

There are three Lotus Sametime offerings:

  • Sametime Entry
  • Sametime Standard
  • Sametime Advanced
    Lotus Sametime product family




    Sametime Entry

    Lotus Sametime Entry is a limited offering, providing a core set of awareness and instant messaging capabilities either from stand-alone Lotus Sametime clients or from within Lotus Notes. Lotus Sametime Entry does not support meeting rooms. In addition, Lotus Sametime Entry is sometimes packaged with other IBM products. Sametime Entry includes online presence awareness, basic text chat capabilities and integration with Microsoft products - Microsoft Office, Microsoft Outlook and Microsoft SharePoint.

    Sametime Standard

    This is the traditional Sametime that includes Meetings, VoIP/Video, Sametime Gateway (connectivity to public Instant Messaging networks), Mobile clients, plugins, and others:

      Instant Messaging, Voice and Video Chat

    Third party telephony and video Integration (with Business Partner solutions)

    File transfer, screen capture tool

    Web conferences

    Mobile device support

    External Communities (Public Instant Messaging Federation)

    Flexible and extendable System

    Meeting system (new)

    Sametime Advanced

    Sametime Advanced includes all of the capabilities of Sametime Standard, along with the following additional features: Persistent group chat, broadcast community tools, instant screen share and server based geographic location services:

    Persistent Chat Rooms

    Real-time community

    Collaboration Tools

    Instant Screen Share

    Location Services 



    Lotus Sametime server architecture



    Sametime services fall into three areas:


    Community services: These services contain awareness, instant messaging, and chat. A buddy list makes Sametime users aware of who is available (and who is online but unavailable) to communicate thru an instant message or participate in a chat with one or more people. The instant messaging traffic is encrypted.
    Online Meeting services: These services include a shared whiteboard and the ability to share programs and documents online. Sametime also offers a server-based Meeting Center where users can schedule online meetings in advance and store agendas and other meeting materials.
    Customization and Integration services: Sametime also provides a comprehensive API that enables customers to easily integrate real-time collaborative capabilities into other applications, such as e-commerce sites, help desks, and training/information delivery applications like Sales Force Automation.

Lotus Sametime server architecture




A typical Sametime server contains:


Lotus Sametime System Console

Lotus Sametime Community Server

Lotus Sametime Proxy Server

Lotus Sametime Media Server

Lotus Sametime Meeting Server

Lotus Sametime Gateway

Lotus Sametime clients

Lotus Sametime System Console
The Lotus Sametime System Console is a web based application that provides a central location for installing, configuring, administering, and monitoring the Sametime environment. This console allows the Sametime administrator consolidate in one unique console the information about the hole environment. This console should be installed on a dedicated machine in an enterprise deployment.
Lotus Sametime Community Server
The Lotus Sametime Community Server runs on Lotus Domino. It supports all presence (or awareness), and text chat activity in a Lotus Sametime community. All Sametime clients who contains a presence list have to connect to the Sametime Community Server.
Lotus Sametime Proxy Server
The Lotus Sametime Proxy Server communicates with the Lotus Sametime Community Server, Lotus Sametime Meeting server, Lotus Connections Server, and Lotus Sametime Unified Telephony Server or other TCSPI-enabled server. The IBM Lotus Sametime Proxy Server runs on IBM WebSphere® Application Server and requires a Lotus Sametime Community Server.
Lotus Sametime Media Manager
The Sametime Media Manager is a new component in the Sametime Architecture. It provides a single audio / video architecture that supports both the Community and Meetings Servers. Beyond high quality audio and video codecs (up to high definition), the Media Manager includes also a SIP Proxy to enable integration with key audio and video conferencing partners. This enables Sametime users to leverage existing video conferencing investments with little new training. The Sametime Media Manager is also WebSphere based.
Lotus Sametime Meeting Server
The Lotus Sametime Meeting Server provides a central meeting place for members of the community. Combined with the Lotus Sametime Media Manager, meeting rooms can be enhanced with audio-visual features. The Sametime Meeting Server runs over a WebSphere Application Server and it requires an IBM DB2 database and an LDAP server.
Lotus Sametime Gateway
Running over a WebSphere Application Server, Lotus Sametime Gateway is a platform for sharing presence and real-time collaboration with external instant messaging communities. Lotus Sametime Gateway is used to connect with the following gateways or communities:

Lotus Sametime communities deployed outside of your firewall

AOL Instant Messenger

Google Talk

Jabber

Microsoft Office Communications Server communities

Yahoo Messenger


Lotus Sametime clients
To collaborate in instant messaging and online meetings, people in your organization use IBM Lotus Sametime clients that interact with services on Lotus Sametime servers.

Sametime Connect - desktop instant messaging client that can be stand-alone or embedded in Lotus Notes

Sametime browser client - instant messaging client in a browser

Sametime mobile client - instant messaging features in a mobile device

Sametime iPhone client - optimized browser client for iPhone

Sametime Meetings - meeting room plugin for Sametime Connect or Lotus Notes

Sametime Meeting Room Center in a browser - online access to Sametime meeting rooms

Sametime Classic Meetings client - Java-based meeting room client interacts with the Sametime Classic Meeting




What is Lotus Notes /lotusnotes /lotus domino

Lotus Sametime

 Lotus Domino/Lotus Notes/LotusNotes

IBM® Lotus® Domino® software provides world-class collaboration capabilities that can be deployed as a core e-mail and enterprise scheduling infrastructure, as a business application platform, or both.
Lotus Domino software and its client software options deliver a reliable, security-rich messaging and collaboration environment that helps companies enhance the productivity of people, streamline business processes and improve overall business responsiveness.

IBM Domino products 

·         IBM Domino
·         Collaboration Express
·         Enterprise Server (on premises, or via cloud in IBM SmartCloud Enterprise)
·         Messaging Express
·         Messaging Server (on premises, or via cloud in IBM SmartCloud Notes)
·         Utility Express
·         Utility Server (on premises, or via cloud in IBM SmartCloud Enterprise)
·         IBM Domino Administrator Client
·         IBM Domino Designer Client
·         IBM iNotes (IBM Lotus Domino Web Access before 2008)
·         Lite Mode (for slow connections, available since 8.0.1)
·         Ultralite Mode (for Safari browser on Apple iPhone, available since 8.0.2)
·         IBM Notes Traveler



Considerations for upgrading an existing Domino infrastructure

In addition to the general areas of concern listed in this section, when you are evaluating an
existing Domino infrastructure, there are some additional areas to be reviewed and
evaluated. You should evaluate your current Domino environment thoroughly when planning
your upgrade. Some things you should consider include:
_ Domain and directory configuration
– The number of domains you have
– The types of domains you have
– The types of directories in use
Planning the Notes and Domino 8 Deployment 
_ Mail routing topology
_ Replication topology
_ Application topology
_ User and server registration process used in your organization
– Naming standards for users and servers
– Domino certificates for organization and organizational units
_ Domino software upgrade procedures currently used in your organization
_ Hardware age and capacity
_ Usage patterns on each server
_ Template customization
_ Third-party software
– Virus scanning
– Spam scanning
– Backup
– Monitoring
– Mobile device support
The goal of the review of your existing Domino environment is to understand whether it is
meeting your needs and how close to capacity your environment is. Typically, older
enterprise deployments have grown organically and incrementally, as the needs of the
organization have changed. Growth in the size and maturity of an organization, mergers,
acquisitions, and divestitures all have an effect on deployments, with changes typically being
tactical and incremental, rather than strategic.
When reviewing your Domino environment, you may find a need for some new hardware or
added capacity. You may also see an opportunity for server consolidation.

Considerations for mail servers


For many organizations, e-mail is considered a mission-critical application. For this reason,
special attention should be given to the evaluation of your mail infrastructure. When
assessing your Domino mail servers, you should consider each of the following areas:
_ General server performance
– Responsiveness
– Average and peak CPU utilization
– Average and peak memory utilization
– Average and peak transactions per minute
– Average and peak disk utilization
_ Total disk usage for mail files
_ Average mail file size
_ Largest mail files
_ Current quota practices
_ Current archiving practices
_ Average number of messages processed each day
 IBM Lotus Notes and Domino 8 Deployment Guide
_ Average number of concurrent users
_ Peak usage times
_ Usage of local replica model
_ Inbox size
_ Attachment compression
_ Standard settings and configurations
_ Use of Web-based mail
– HTTP
– IMAP
– SSL
– RSS
You are probably already monitoring many of these things, and you may have historical data
to show you how disk space usage and CPU utilization has increased over time. You may
also track your top 10 largest mail files, and track the overall disk footprint of mail files on your
servers. You may even have implemented an archiving and quota strategy to keep your mail
files at or below a specified size, as well as a local replica model to improve user experience
and decrease user impact in the event of network or server issues.
Wherever you are today, understanding the work that your mail servers do is a very important
part of assessing your overall Domino environment.
Considerations for application servers
From a similar perspective, you should consider your application servers carefully. In some
ways, your application servers are more difficult to assess than your mail servers because of
different usage patterns and differences in application design. However, many of the same
things should be assessed in your review.
Information to collect while assessing your application environment includes:
_ List of all application servers in your environment
_ List of any mixed-use servers (mail and application)
_ Locations of critical and enterprise-wide applications
_ List of servers dedicated to a specific application
_ Inventory of all non-mail applications
_ Usage patterns
– Critical and enterprise-wide applications
– Application servers
_ Use of Web applications
– HTTP
– SSL
– RSS
_ Replication topology
_ Attachment handling
_ Any specialized functions or features used by applications
_ Backup methodology
_ Dependencies between databases in complex applications (such as lookups)
_ Use of applications to send mail
Using the database catalog on your application servers, or on any server on which you allow
users to create databases, is a good way to develop your application inventory. The catalog
also provides information such as ACL listings and information about reads and writes on the
database. Additionally, you can redirect the output of a directory list command on the
operating system to develop a list of all databases and applications on your servers.
Chapter 2. Planning the Notes and Domino 8 Deployment 27
Because of the varied nature of applications, there may well be other concerns as well. It is
important to work closely with your development teams to gain a full understanding of your
application environment.
Third-party applications
Like many organizations, you may have third-party applications in place in your environment,
such as anti-spam, anti-virus, backup, and monitoring. When reviewing your Domino
environment, it is important to fully understand the third-party applications you have in your
environment.
Things to consider while assessing the use of third-party applications in your environment
include:
_ Which third-party applications you have in place
_ Versions of each third-party application
_ Dependencies for each third-party application
_ Interaction between Domino and third-party applications
There may well be other concerns, depending on the nature of the third-party applications
you have in place. Because of the variety of applications and vendors, it is important to work
closely with the teams supporting these applications to fully understand their usage in your
environment.
Template customization
When evaluating your environment, you should also consider any customizations that you
have made to templates. It is possible that customizations have been made to mail templates,
directory templates, and application templates that ship with Notes and Domino, such as
teamroom and discussion. You need to consider any customizations that have been made,
and determine whether any customizations need to be carried forward into the templates that
ship with Notes and Domino 8.
If you do have template customizations, best practices suggest that you create a new custom
template based on the template that ships with the version of code you deploy. This may
involve re-coding certain changes to ensure full compatibility.


Evaluation questionnaire: existing Domino environment


Table 2-1 provides a checklist of things to consider based on the areas listed in this section.
Table 2-1 Existing Domino environment evaluation questionnaire
Area of concern Things to consider

Stakeholders
CTO/CIO
Users
Client/desktop software team
Deployment team
Domino admin/operations team
Help desk/support team
Network admin
Storage admin
Other admins (Portal, WAS, DB2, Web servers)
Organizational
concerns
Countries in which you do business
Number of locations/facilities
Number of users
Domino environment -
general
Domain and directory configurations
The number of domains you have
The types of domains you have
The types of directories in use
Replication topology
Naming standards
Domino certificates in use (O, OUs)
User registration process used in your organization
Domino software upgrade procedures currently used in your

Hardware age and capacity
Template customization
Domino environment -
mail
Locations of key mail files (executives)
Average mail file size per server
Largest mail files per server
Archive strategy
Quota strategy
Mail routing topology
Usage patterns on each server
Average number of messages processed each day
Average concurrency rate
Peak usage times
Usage of local replica model
Inbox size
Attachment compression
Standard settings and configurations
Use of IMAP/HTTP/SSL/RSS for mail
Domino environment -
applications
Location of critical applications
Location of enterprise-wide applications
Usage patterns on each server
Any servers dedicated to a specific application
Use of HTTP/SSL/RSS for applications
Replication topology
Attachment handling
Specialized functions or features used by applications
Backup methodology
Dependencies between databases in complex applications (such as
lookups)
Use of applications to send mail
User types Executives
Desktop
Laptop
Kiosk: DWA
Kiosk: Notes multi-user
Roaming users
Telecommuters
Mobile device users

Considerations for a new Domino deployment

When evaluating your existing environment in order to plan a new deployment of Domino, the
process is essentially the same as for an existing Domino infrastructure upgrade. The
additional concerns include:
_ Designing your Domino architecture
– Planning your hierarchy
– Determining your organizational structure
_ Setting your naming standards
_ Defining your topologies
– Mail routing
– Replication
_ Planning your administration strategy
– Centralized or regional
– User management
– Server management
– Application management
Network/Infrastructure Geographic distribution of users and servers
Network topology
Current network bandwidth usage in each geographic location and
between locations
Network bandwidth availability and cost for each geographic location
Storage subsystems
Documentation Infrastructure diagrams
Standard configurations (client and server)
Lists of customizations
Procedure documents
Organizational best practices
Other concern Governmental regulations
Business pressures
Other data stores you may want to utilize
Future needs Planned mergers, acquisitions, divestitures
Planned or expected hiring
Increased usage of products due to new features
Increased traffic on network/servers
Increases in mail file or application size
Planned changes in corporate strategy
Third-party applications
(such as backup,
anti-virus, anti-spam,
monitoring, mobile)
Third-party applications you have in place
Versions of each third-party application
Dependencies for each third-party application
Interaction between Domino and third-party applications
Area of concern Things to consider


Environment evaluation questionnaire: new Domino deployment
Area of concern Things to consider
Stakeholders CTO/CIO
Users
Client/desktop software team
Deployment team
Domino admin/operations team
Help desk/support team
Network admin
Storage admin
Other admins (Portal, WAS, DB2, Web servers)
Organizational
concerns
Countries in which you do business
Number of locations/facilities
Number of users
User types Executives
Desktop users
Laptop users
Kiosk: DWA
Kiosk: Notes multi-user
Roaming users
Telecommuters
Mobile device users
Network/infrastructure Geographic distribution of users and servers
Network topology
Current network bandwidth usage in each geographic location and
between locations
Network bandwidth availability and cost for each geographic location
Storage subsystems
Documentation Infrastructure diagrams
OS and software versions
Standard configurations (client and server)
Lists of customizations
Procedure documents
Organizational best practices
Other concerns Governmental regulations
Business pressures
Other data stores you may want to utilize
Future needs Planned mergers, acquisitions, divestitures
Planned or expected hiring
Increased usage of products due to new features
Increased traffic on network/servers
Increases in mail file or application size
Planned changes in corporate strategy
Third-party applications Backup
Spam
Virus scanning
Monitoring

Monday, April 8, 2013

CA Service Desk Implementation Support

CA Service Desk Manager  Implementation,upgradtion & Support Needed, Please Send a Mail : mechnixlab@gmail.com.

We have expertise on CA Service Desk Manager implementation, up-gradtion, & support for all version of ca service desk manager.

CA Service Desk 12.6 Multi tanent Implementation & Integration

CA Service Desk 12.6:

Send a Mail: mechnixlab@gmail.com

How to Redirect & Bind Virtual Host Name to Physical name with DNS & IIS

Steps:
1. Create a DNS entry
2. Bind on IIS